If you haven't received the email after waiting for some time, please check the following:
1. Make sure you haven't set up any email filtering or blocking.
Please configure your settings to allow emails from "@eplus.tickets".
2. Check if the email has been directed to a folder other than your email inbox.
Your email software might have sorted it into a different folder due to filtering settings.3. Please double-check if you have entered the correct email address during registration. If you have entered the wrong email address, you can update it from the “My Order” page (Track My Order).
▼“My Order” page (Track My Order)
https://eplus.tickets/joukyou2_en
If you have not received the application completion email (email notifying you of the reception number) and are unable to log in, please check here.