Guidance services
Guide for Payment and Delivery
How to share your QR Code
Note
eplus Customer Support
About application
About application
I want to confirm that my application has been completed.
Do I need to register as an eplus member to purchase tickets?
I cannot go to the event, so I want to give or resale ticket to my friends or family.
I want to cancel the order.
I want to change the date or seat type of my ticket.
When trying to apply, it shows "Access is invalid."
An error occurred when pressing the "Agree and Purchase" or "Agree and Apply" button.
I want to know the results of the pre-order (lottery entry).
When will I know the seat numbers of the tickets?
I want to confirm my application details.
Will I receive an email after applying for tickets?
Will the seats be arranged side by side?
Can I choose my seat?
What is a pre-order？
I'm Japanese, but can I purchase ticket in your site?
I haven't received an email.
How can I confirm or change the registered information (such as name, email address, etc.)