When can I pick up the ticket? An information email with a 13-digit ticket number will be sent 2 days before the event day. Ticket pickup will be available after you receive the number, and it will be valid until the end of the show. Was this answer helpful? Related articles Do I have to go to a designated 7-Eleven store? I want to know how to display QR tickets. What is the entry procedure on the day of the performance? Can I give my companion the QR ticket if we want to enter separately? I haven't received the QR ticket display start email.