About payment and delivery – eplus Customer Support

How to Collect Tickets via AnyPASS

I would like to request a receipt issuance.

I don't know the ticket number/I didn't receive the email with a ticket number.

Do I need to pay when picking up the ticket?

When can I pick up the ticket?

Do I have to go to a designated 7-Eleven store?

Can I give my companion the QR ticket if we want to enter separately?

I haven't received the QR ticket display start email.

I want to know how to display QR tickets.

Payment is failed as error appeared during the credit card settlement.

Is there any fee other than ticket price?

What payment methods do you accept?