Single Category – eplus Customer Support

About application

June 25, 2025 07:17 I want to confirm that my application has been completed.
June 25, 2025 07:13 Do I need to register as an eplus member to purchase tickets?
July 10, 2024 03:05 I cannot go to the event, so I want to give or resale ticket to my friends or family.
January 26, 2026 06:21 I want to cancel the order.
July 10, 2024 03:06 I want to change the date or seat type of my ticket.
July 10, 2024 03:06 When trying to apply, it shows "Access is invalid."

See all 17 articles

About payment and delivery

November 06, 2025 07:31 How to Collect Tickets via AnyPASS
January 26, 2026 06:13 I would like to request a receipt issuance.
January 26, 2026 06:27 I don't know the ticket number/I didn't receive the email with a ticket number.
June 05, 2024 07:40 Do I need to pay when picking up the ticket?
June 05, 2024 07:40 When can I pick up the ticket?
June 05, 2024 07:33 Do I have to go to a designated 7-Eleven store?

See all 12 articles

About admission on the day

October 01, 2025 10:40 What is the entry procedure on the day of the performance?

About refund

July 10, 2024 03:05 When will the refund be processed if it is requested?
January 26, 2026 06:15 If the performance is changed, what will happen with ticket refunds?
March 13, 2025 07:37 What happens to ticket refunds if the performance is canceled or postponed?

Others

January 21, 2025 08:24 I inquired but received no reply.
June 05, 2024 07:19 Please tell me how to inquire.